Message queue delays

Resolved

Degraded performance

Started about 3 years agoSeptember 28, 2023Lasted 6 hours 23 minutesSeptember 28, 20234:0010:24 PMUTC

Affected

Shopware SaaS

Infrastructure Services

Application Services

Updates

Resolved
September 28, 2023 at 10:24 PMUTC
Resolved
September 28, 2023 at 10:24 PMUTC
This incident has been resolved. The message queues have returned to normal processing times and all messages are being worked on.
Monitoring
September 28, 2023 at 4:00 PMUTC
Monitoring
September 28, 2023 at 4:00 PMUTC
The message queue processing is delayed and processing can take longer than usual, resulting in delayed sending of mails or indexing. No messages have been lost and the system should catch up quickly.

Shopware - Message queue delays – Incident details