Shopware Website - Operational
Shopware Community Hub - Operational
Shopware Community Hub
Shopware Documentation - Operational
Shopware Documentation
Shopware Login & Authentication - Operational
Shopware Login & Authentication
Infrastructure Services - Operational
Application Services - Operational
Application Services
Infrastructure Services - Operational
Infrastructure Services
Application Services - Operational
Application Services
Shopware Payments - Operational
Shopware Payments
Shopware AI - Copilot - Operational
Shopware AI - Copilot
Nexus - Operational
Nexus
Shopware Analytics - Operational
Shopware Analytics
3D Preview Generator - Operational
3D Preview Generator
CAD to 3D File Conversion - Operational
CAD to 3D File Conversion
Recommendation - Operational
Recommendation
Shopware AI - Tools - Operational
Shopware AI - Tools
Shopware AI - Image Editor - Operational
Shopware AI - Image Editor
GMV Tracking - Operational
GMV Tracking
Notice history
View current statusNov 2026
- Resolved · UTC
We implemented a fix and are currently monitoring the result.
- Investigating · UTC
We’re currently experiencing issues with api.shopware.com. This may affect services that rely on the API. We’re investigating and will share an update as soon as we know more.
Oct 2026
- Completed · October 21, 2026 at 5:55 PMUTCMaintenance has completed successfully.
- In progress · October 21, 2026 at 3:44 PMUTC
Maintenance has completed successfully.
- Completed · October 21, 2026 at 3:44 PMUTC
We need to extend the maintenance, as we are waiting for the artfefacts to be available.
- In progress · October 21, 2026 at 2:00 PMUTCMaintenance is now in progress
- Planned · October 21, 2026 at 9:44 AMUTC
The PHP project is releasing a new version today at 16:00 CEST to fix two security vulnerabilities (CVE-2026-109618 and CVE-2026-109619).
Once the release is available, we will rebuild and redeploy all applications to apply the fix.
As part of the same maintenance, we will also deploy an updated root CA bundle that removes the compromised eMudhra certificates. More details: https://blog.cloudflare.com/emudhra-certificate-compromise/
This should not have any impact on your applications.
- Completed · October 21, 2026 at 6:00 PMUTCMaintenance has completed successfully
- Update · October 21, 2026 at 4:00 PMUTC
Maintenance is still in progress.
We will post an update here as soon as all our services have been patched.
- In progress · October 21, 2026 at 1:57 PMUTC
Maintenance is now in progress. Services are being updated.
- Planned · October 21, 2026 at 11:04 AMUTC
The PHP project is releasing a new version today at 16:00 CEST to fix two security vulnerabilities (CVE-2026-109618 and CVE-2026-109619).
Once the release is available, we will rebuild and redeploy our affected app services to apply the fix.
As part of the same maintenance, we will deploy an updated root CA bundle to these services that removes the compromised eMudhra certificates. More details: https://blog.cloudflare.com/emudhra-certificate-compromise/
Updates are rolled out without downtime, so we don't expect any impact on your shops or apps. We will post an update here once the rollout is complete.
Sep 2026
- UTC
Customers may have experienced intermittent availability issues when accessing services routed through .shop domains, including cdn.shopware.shop, Shopware App URLs, and related CDN services.
The issue was caused by an external DNS performance problem affecting the .shop top-level root domain nameservers. Shopware infrastructure remained operational throughout the incident.
Timing
September 24, 2026, 18:51 CEST – September 25, 2026, 01:10 CEST
Resolution
The upstream DNS issue has been resolved. All monitored services have recovered, and no further impact has been observed.
